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Smart Controllers

Sprinkler timer repair

Sprinkler timer repair fixes the controller that runs everything — dead display, a zone that will not stop, a program that vanishes every storm. Local & insured across the Triangle.

10+ yrs serving the Triangle
Local insured & accountable
100% satisfaction guarantee
12-mo workmanship warranty

Sprinkler timer repair starts at the terminal strip, not the app

Sprinkler timer repair covers the controller itself: the box on the garage wall that decides when every zone runs. When it goes wrong the symptoms look like a plumbing problem — a zone that never comes on, a zone that never shuts off — which is why people dig before they diagnose.

Most controller faults fall into four groups, and telling them apart takes ten minutes with a meter. There is no power at all, which is usually the plug-in transformer rather than the controller. There is power but a dead zone, which is usually the solenoid or the field wiring rather than the board. There is a zone that runs constantly regardless of the program, which is normally a shorted triac inside the controller and is a genuine board failure. And there is the controller that forgets its schedule, which is a dead backup battery or, far more often around here, surge damage. The Triangle gets a lot of summer thunderstorms, and irrigation controllers are unusually exposed to them: the field wiring runs underground across the whole property, which makes an excellent antenna for a nearby strike. A controller that has started behaving oddly after a storm season is rarely coincidence.

We handle sprinkler timer repair for homeowners in Cary, Raleigh, Apex, Morrisville, Holly Springs, Fuquay-Varina and throughout Wake County — part of our smart controller installation service.

Close-up of color-coded zone wiring landed inside a Hunter irrigation controller in Cary, NC

Sprinkler timer problems we fix

Diagnosed right and fixed with genuine Hunter, Rain Bird & Toro parts.

Dead display, no power

Nine times in ten this is the transformer, not the controller. We test at the terminals before condemning a unit that is often perfectly serviceable.

One zone will not run

We read solenoid resistance at the box, then take the same reading out at the valve. Comparing the two tells us straight away whether the fault sits in the controller, in the field wire, or at the valve.

A zone runs constantly

A zone that runs no matter what the program says is usually a shorted triac on the board. It is a real controller failure and it wastes an enormous amount of water until it is found.

Schedule keeps resetting

Programs that vanish point to a dead backup battery or surge damage to the memory. We check both and tell you which one you have.

Surge and storm damage

Underground field wiring picks up nearby strikes. We check the board, the common wire and the zone outputs, and fit surge protection where the controller is exposed.

Corroded or loose terminals

Damp garages and outdoor enclosures corrode terminal strips. Intermittent faults that come and go with the weather almost always trace back to here.

Signs your sprinkler timer needs repair

  • Blank display, or a display that flickers
  • A zone that runs when nothing is scheduled
  • Programs that disappear after a power cut or a storm
  • One zone dead while every other zone works
  • The manual test works but the automatic schedule does not

How the work happens, step by step

No mystery, no runaround — here’s the order we work in.

Confirm power and supply

We check the transformer output and the incoming supply first. It is the cheapest thing to rule out and the most common thing to be wrong.

Test each zone at the terminals

A resistance reading taken at the box tells us whether the coil and field wire are healthy. Too high, too low or open circuit each point at a different fault.

Separate board faults from field faults

We repeat the test at the valve to work out whether the problem is inside the box or out in the yard, so you are not paying to replace the wrong thing.

Repair, replace or upgrade

Some faults are a terminal, a fuse or a transformer. Some are a failed board, and on an older unit replacement often costs less than repair — we tell you which, with the prices side by side.

Reviews

What our Triangle neighbors say

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Shahar Moscovits profile picture
Shahar Moscovits
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I’m so glad I found Cary Sprinklers! Adam, the owner, is incredibly friendly, honest, and straightforward. He found several problems with our sprinkler system and was able to fix them for a very reasonable price. We had other companies come out who tried to upsell us on repairs costing thousands of dollars, so the difference was unbelievable. I have some experience in this field myself, so I know how to evaluate vendors and recognize when someone is being honest and when they’re simply trying to sell you more work. Adam was clearly focused on actually solving the problems rather than taking advantage of us. He saved us a tremendous amount of money, and we really appreciate it. Thank you so much, Adam, for your honesty, professionalism, and excellent work. Highly recommended!
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cyndy White profile picture
cyndy White
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This is the second time we have used Cary Sprinklers, and both times involved dirty digging and repairing complex leaks. The first was an underground valve leak and they put the dirt and our sod back as if it was their own home. The site around our second job by our backflow was also filled in nicely. Adam the owner, Matt the estimator, and Colby the irrigation magician were all great to work with. We think our irrigation in our box came apart when TOC main busted and the extreme pressure of 200+ psi was too much. Matt did a thorough job looking at our issue, answering all my questions about the possible TOC main break playing a part, and giving quote for the time he felt it would take. Keep in mind, this is the type of small business where you need to be flexible on the time of arrival since prior jobs may put them behind. With this said, the crew will spend all the time needed to repair the issue you have at your home and not rush to make things just good enough. They want to make sure the repair is done to your satisfaction. I texted Adam several times and he had a prompt response time. He was also prompt via email with a post work invoice question. We recommend supporting Cary Sprinklers for the reasons above and because this is a small business growing roots in our community.
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Matt Pickens profile picture
Matt Pickens
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Very fast service and Colby was very professional. Highly recommend using Cary Sprinklers.
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Lynne profile picture
Lynne
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Fantastic company! I highly recommend Cary Sprinklers. They did a great job!
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James Cleary profile picture
James Cleary
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Cary Sprinkler was easy to get an appointment online, they kept me informed every step of the way. The technician was on time, knowledgeable and personable. Would use again and recommend.
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Beth K Mandell/Lerner profile picture
Beth K Mandell/Lerner
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Adam and Gerald showed up right on time and kept me updated with texts the night before and the day of with their ETA. I needed a new zone added for part of the yard that wasn’t getting enough water anymore, and they did a great job. Fair pricing, excellent communication, and very professional — I’m really happy with the result.
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Kate Wotton profile picture
Kate Wotton
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5 stars — Highly recommend Cary Sprinklers! We hired Cary Sprinklers to expand our existing irrigation system by extending one zone and adding a completely new zone. From the beginning, they were professional, knowledgeable, and very easy to work with. What really impressed us was the equipment and efficiency. They used a Toro Dingo to trench the new lines, which allowed them to get the work done quickly and professionally while keeping the disruption to our yard to a minimum. The crew clearly knew what they were doing, and the installation was done right. Adam took the time to explain what we needed and why, and the communication throughout the project was excellent. The new zones give us much better coverage of the property, and everything is working exactly as it should. We couldn’t be happier with the finished system. The whole process was smooth, and the work exceeded our expectations. We would definitely use Cary Sprinklers again.
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Beth Turkish profile picture
Beth Turkish
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Cary Sprinklers is amazing. Adam is professional, capable, and wonderful to do business with. We called him because we had trouble with our timer app and controller. It wasn’t a brand that he usually works with, but he figured it out and fixed it anyway. Additionally, his team did an amazing job removing this massive root to get a broken sprinkler out of the ground and replace it and even under budget! I’ve done business with a few sprinkler companies in my lifetime, and these guys are the best!! They are honest, reliable, and very detail oriented. You will not be sorry if you call Cary Sprinklers.
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John Donellan profile picture
John Donellan
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Adam came out and made adjustments to several unfamiliar sprinkler heads that had been causing some lawn coverage issues. He worked quickly & efficiently to correct the issues to my satisfaction. A very good experience!
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Why homeowners choose us

01

We diagnose before we quote

A controller fault and a valve fault present identically. Ten minutes with a meter is the difference between a small repair and an unnecessary new controller.

02

Repair first where it makes sense

Transformers, fuses and terminals are repairable and we repair them. We only recommend replacement when the numbers actually favour it.

03

Owner-involved, accountable

Adam’s local team has worked on every controller brand common in the Triangle. Upfront pricing, a 100% satisfaction guarantee and a 12-month workmanship warranty.

Sprinkler timer repair in Cary, Raleigh & the whole Triangle

We repair irrigation controllers and timers across the Triangle, on every brand commonly installed here. Choose your town for local details: Cary · Raleigh · Apex · Morrisville · Holly Springs · Fuquay-Varina.

Related services we handle on the same visit: sprinkler wiring repair · controller programming · rain sensor installation.

Sprinkler timer repair FAQ

Is it worth repairing an old sprinkler timer or should I replace it?

It depends on what failed. A transformer, a fuse or a corroded terminal is worth repairing on almost any unit. A failed board on a controller that is ten years old is usually not, because a modern replacement costs less than the repair and adds real water savings.

Why does one zone run constantly even when the system is off?

That is the classic shorted-triac symptom — the switch on the board that turns that zone on has failed closed, so it passes current regardless of the program. Shut the water off at the irrigation supply until it is fixed, because it will run continuously.

Could a storm have damaged my controller?

Very likely. Irrigation field wiring runs underground across the whole property and couples nearby strikes straight into the controller. Odd behaviour that started after a storm season is usually surge damage, and surge protection is worth fitting afterwards.

My controller works on manual but not on the schedule. What is wrong?

That points at the programming or the clock rather than the hardware — a program set to the wrong days, an active rain delay, a seasonal adjust set to zero, or a start time that never got saved. It is often fixable in a few minutes.

Do you offer sprinkler timer repair near me?

If you are in Cary, Raleigh, Apex, Morrisville, Holly Springs, Fuquay-Varina or anywhere in Wake County, we are local and cover your area. Call or text 919-341-9644.

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Get your free quote

Tell us what’s going on and we’ll get right back to you — usually the same day. Prefer to talk? Call or text 919-341-9644.

  • Local & insured
  • Upfront pricing — no surprises
  • 100% guarantee + 12-month workmanship warranty

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    Controller acting up?

    Diagnosed properly before anything is replaced. Call or text 919-341-9644.

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